Privacy Policy

    Last Updated: April 30, 2026

    At Lurner, we take your privacy seriously. This Privacy Policy describes how Lurner Inc. ("Lurner," "we," "us," or "our") collects, uses, and discloses your personal information when you use our website, mobile application, and AI-powered learning services (collectively, the "Services").

    1. Information We Collect

    We collect information that you provide directly to us, information collected automatically, and information from third-party sources.

    Information You Provide

    • Account Data: Name, email address, and profile information when you register.
    • Educational Content: Documents, PDFs, audio recordings, and text you upload for AI processing.
    • Payment Data: Subscription and billing details (processed securely via Stripe).
    • Communications: Feedback or support requests you send to us.

    Information Collected Automatically

    • Usage Data: Log files, IP addresses, browser type, and navigation patterns.
    • Device Data: Model, operating system, and unique device identifiers.
    • Analytics: We use tools like PostHog and Sentry to monitor performance and usage.

    2. How We Use Your Information

    We process your information to provide and improve our Services, specifically:

    • AI-Powered Features: To generate summaries, flashcards, and study guides from your content.
    • Service Delivery: To manage your account, subscriptions, and learning progress.
    • Personalization: To tailor the learning experience to your preferences.
    • Security: To detect and prevent fraud or unauthorized access.
    • Product Improvement: To debug issues and develop new educational tools.

    3. AI Processing & Third-Party Providers

    To provide our core AI features, your content (prompts, uploaded documents, audio) may be processed by third-party AI providers. By using AI-enabled features, you are instructing us to share necessary excerpts with these providers:

    • OpenAI (GPT Models)
    • Anthropic (Claude Models)
    • Google (Gemini Models)
    • ElevenLabs (Speech-to-Text)

    These providers process data according to their own privacy policies. We do not use your private uploaded content to train their foundational models without your explicit consent.

    4. Data Retention

    We retain your personal information for as long as your account is active or as needed to provide you with the Services. If you delete your account, we will delete or anonymize your data within a reasonable timeframe, unless required by law for tax, legal, or security purposes.

    5. Your Privacy Rights

    Depending on your location (EEA, UK, Canada, California, etc.), you may have the following rights:

    • Access: Request a copy of the data we hold about you.
    • Deletion: Request that we erase your personal information.
    • Correction: Update inaccurate or incomplete data.
    • Portability: Receive your data in a structured, machine-readable format.

    To exercise these rights, please contact us at contact@lurner.ai.

    6. Children's Privacy

    Our Services are not directed at children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn we have collected data from a minor without parental consent, we will delete it promptly.

    7. Contact Us

    If you have any questions about this Policy, please reach out to our team:

    Lurner AI Technologies Private Limited

    10 Shri Krishna Colony, Mansarovar,
    Jaipur, Rajasthan 302020
    India

    Email: contact@lurner.in

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